F.S.M - Driving School

                                           Terms and Conditions
F.S.M Driving school terms and conditions

The information below contains the terms of business of this driving school and is based on the "Code of Practice for Approved Driving Instrcuctors". These terms are approved by the Motor Schools Association of Great Britain.
1) Driving Licence  
a) Clients MUST personally ensure that they are the holders of a valid, signed, current driving licence- which must be produced at the first lesson.
b) Clients MUST inform their driving instructor if they receive any endorsements on their licence during the time they are receiving tuition.
c) Clients MUST inform their driving instructor of any specials needs they have that might affect their ability to drive.
2) Client Wellbeing
a) In the interest of comfort and safety, clients are advised to wear suitable footwear and comfortable clothing which does not restrict movement, please ask your instructor for any advice you may require.
3) Tuition Fees
a) Tuition fees are as stated in the "Prices and Offers" sections of this website and may be payable in advance when taking a block of lessons, and at each lesson taken . No credit will be extended.. All accounts must be cleared before taking the official practical driving test.
b) All tuition fees are subject to adjustment from time to time at 4 weeks notice
c) Lessons normally start at client address or suitable pre-arranged pick up point.
d) I their own interests clients are advised to be punctual for appointments. the instructor will wait for 15 minutes. A reciprocal waiting time may be necessary for the arrival of the instructor who may be delayed due to some unforeseen circumstances. The lesson will commence from the appointed time or the time of the instructor's arrival if that should be later.
e) All block bookings are payable in advance, must be started within 6 months of purchase, and must be completed within 9 months of purchase, or monies paid will be considered as forfeited.
4) Postponement of a lesson by the driving school/driving instructor
a) If by reason of a vehicle failure or other emergency a lesson has to be postponed at short notice, an alternative appointment will be made by mutual consent. If the postponement is a driving test, the driving school will be responsible for the test fee if it cannot be cancelled within the required time, regardless of the client's continuation of lesson with the school. Clients will appreciate that it may not always be possible to noyify cancellation if a breakdown occurs on the way to a lesson.
b) Driving tests take priority over lessons, therefore pre-booked lessons may have to be cancelled or postponed if the school receives short notice of a test appointment.
c) Except as provided for in a) above, the school will give notice of rearrangement or postponement of a lesson within the same limit as the school imposes upon a client postponing or cancelling a lesson.
d) If circumstances arise that a change of instructor becomes necessary, the client shall have the right to decline and discontinue lesson with the school.
5) Postponement or cancellation of lessons by clients
a) At least 1 clear working day(at least 24 hours) notice of postponement or cancellation of a lesson is required. Late cancellations will be charged for at full lesson rate
b) Notice to the school/instructor (in writing, text, email, by telephone) shall be deemed  to have been served on the day the communication is received at the school/instructor premises/phone, where it will be timed and recorded. 
6) Postponement or cancellation of a test
a) The attention of client is drawn to the fact that a statutory period of notice is required under government regulations for the cancellation or postponement of a test.
b) If possible, the client will be advised in good time of the advisability of cancelling their test The school/instructor cannot be held responsible for the loss of the test fee if the client fails to immediately notify the test booking office. The address and telephone number is given on the test appointment document.
c) The school/instructor cannot be held responsible for any postponement or cancellation of  a test by the testing authority-at whatever notice
d) Clients should note that where lessons or tuition vehicle hire are cancelled at short notice, because of a cancellation by the testing authority, fees are still payable. It may be possible for clients to claim fees from the testing authority.
7) School/Instructor guarantee
a) The school guarantees that only legally authorised instructor will give tuition.
b) Instructor's official authorising documents will be displayed on the windscreen of the car, and may be inspected freely at any time
8) The Driving Test
a) The instructor will advise the appropriate time to make an application for both the theory and practical driving test. The advice will be based on the client's progress to date. It does NOT imply that the necessary standard has been reached, or that it will for certain be reached by the appointed test date, the school/instructor will not hesitate to advise, where necessary, the postponement of the test. This condition is intended to save the client expense, unnecessary failure, and the subsequent delay in waiting for another test and obtaning full licence.
b) The school/instructor reserves the right to withold the use of the traing vehicle for a test or a lesson, if in the opinion of the instructor the client is;
   i)   not at driving test pass standard
   ii)  medically unfit(including eyesight).
   iii) under the influence of drugs or alcohol
   iv) is not properly licenced to drive
   v) consistently fails to keep, or is late for appointments
   vi) falls into arrears over payment
   vii)if, for any othe reason, the instructor considers the client will be unsafe to handle a motor vehicle
c) Clients may be accompanied on their test by a supervising examiner, whose job is to ensure that official standards of testing by examiners. This is a legal requirement and is in the public interest
d) The client is reminded that when he/she is attending for the theory or practical test, he/she must take all required documents with them. Failure to comply with this regulation will mean the examiner may have to cancel the test. Th test fee will then be forfeited and a new application for the test will have to be made.
e) The school/instructor cannot accept any responsability for booking an incorrect time or date for a test unless the appointment document is produced. If the appointment is sent to the school/instructor, then an undertaking is given, to show the client the document on their next lesson as soon as possible. The document will be handed to the client on request.  
9) Insurance
a) The tuition car is fully insured for tuition and driving tests.    
b) No liability of any kind can be accepted by the school/instructor for the loss of, or damage to any property belonging to, or in possession of the client.
10) Legal liability.
a) Clients should be aware that their instructors primary objective is to promote road safety, and in doing so, he/she will have to issue instructions which clients must be prepared to carry out without undue argument. 
b) The instructor will make every effort to train you to the highest standard, but can in no way be held liable for any errors you commit whilst driving and not accompanied by your instructor either before of after a test pass.
c) During an official driving test the client is in charge of the vehicle and is liable for any fines or charges levied as a result of any motoring offence committed.
11) Complaints
a)If you are unhappy with any aspect of your tuition you should speak to the instructor without delay, and not later that seven days from the date on which the cause of the complaint arose. Every effort will be made by the school/instructor to satisfactorily deal with the complaint, these "Terms and Conditions" and the "Code of Practice for Approved Driving Instructors" forming the basis for negotiations.
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